Office information
Find office directions, internet status, public IP details, and shared office resources.
Office operations
Manage office tools and support in one place.
Coordinate directions, tickets, internet status, cameras, workstation inventory, remote support, office groups, zones, and access from one workspace.
What you can do
Office operations features at a glance
The relevant customer, office, task, or transaction details stay with the work.
Tickets, cameras, and workstations
Create and track tickets, view authorized cameras, and check workstation inventory.
Administration
Manage offices, groups, zones, phone assignments, users, roles, sessions, and configuration options.
How it works
A simple three-step process.
The exact options depend on your role and the record you’re working on.
- 01
Choose the office
Confirm the office, group, or zone that the request belongs to.
- 02
Use the right tool
Open the relevant ticket, internet, camera, or workstation view.
- 03
Give support the details
Include the affected office, device, time, and what you observed when support is needed.
Before you start
What to check first
Who can use this area?
What you can use depends on your account type, role, office access, enabled services, and sometimes the record’s current status. The Help guide lists the usual roles, but your administrator controls access.
What should I verify before saving?
Confirm the person or record, office, date or reporting period, current state, and the effect described by the button or confirmation. For customer and financial actions, verify the destination or amount as well.
What if the page and Help guide disagree?
Don’t try to work around the page. Note what you see and send support the page, action, time, exact message, and a screenshot with sensitive information removed.